Frequently Asked Questions

From our secure shipping to our deep understanding of caviar, there's plenty to learn about Petrossian and our products. These are the most common questions.

a whimsical line drawing of a women holding up a single bead of actual caviar. she is adopting a snooty pose which shows her status and dismissive nature.

Shipping, Payment & Delivery

How much will shipping cost?

Do you ship international orders?

What is your satisfaction guarantee and your return policy?

What is your privacy policy?

Will my order stay fresh during shipping?

How will my order stay fresh during shipping?

Will you ship to a PO Box?

I live in Hawaii, Alaska or Puerto Rico, can you ship there?

I live in Manhattan, is there a special delivery service for the area?

Do you require someone to sign for the package at delivery?

Do you ship on national holidays?

What delivery days can I select for my order?

Why don’t you deliver overnight on Monday?

Can I select a Saturday delivery date?

Can I track my order status?

What are the shipping charges for wine and champagne?

a whimsical hand-drawn image of a woman holding a real bead of caviar above her open mouth. She has her eyes closed and s about to drop it into her mouth.

Caviar Questions

What is the best caviar?

What is a caviar type?

What is a caviar grade?

Where does caviar come from?

Is caviar sustainable?

How is caviar made?

Is Russian caviar the best?

How much does caviar cost?

What caviar is the best value?

How is caviar shipped?

Do you offer Beluga caviar?

Can I buy wild caviar?

How do you serve caviar?

How long does caviar keep fresh?

What is caviar vs. roe?

Is the best caviar black?

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Frequently Asked Questions

Shipping, Payment & Delivery

Caviar Questions